When booking an Assessment you will be required to pay a non refundable $440 deposit to secure your booking.

Counselling & Coaching appointment rescheduling

Clients have the opportunity to cancel or reschedule an appointment with no penalty, provided we are given at least one full working day notice prior to the appointment time.

If you need to cancel or reschedule your appointment we ask that you do so more than 24 business hours before your booked appointment time.

If you do cancel your appointment less than 24 hours before your appointment time, we will charge you the full rate for the service you have missed.

If you are contacting us to reschedule your appointment, this is treated in the same way as a cancellation if sufficient notice is not given. We will do our best to accommodate a rescheduled time if your clinician has any availability in that same week. If we are able reschedule your session  with less than 24 hours notice and you fail to attend that session regardless of the notice period given, you will be charged for the missed appointment.    

Please note that if you cancel your Monday appointment on a Friday or over the weekend this does not allow us sufficient time to offer the vacant slot to another client on our waiting list, as it does not provide us with 24 hours notice during business hours to action this.

You will be provided a text confirmation 48 hours prior to your appointment. Please ensure you contact the reception if you wish to cancel or rebook your session. A text response to the message sent will not be accepted as notification of a cancellation.​

We understand that at times life can be extremely challenging, and attending regular scheduled appointments might become difficult for you. Should you find you need to repeatedly cancel sessions, or do not attend your scheduled session without notice on multiple occasions, your health professional may terminate sessions with you until such a time that your life circumstances affords you the capacity to commit to regular treatment sessions.

For more information about our policies please speak contact reception@thedivergentedge.com.au

We have a variety of staff on the team and their fees are set relative to their qualifications, depth of experience, and professional associations parameters.

Fees for our assessment services are charged out at the total cost for the number of hours required by the clinician undertaking your assessment; both via telehealth, and behind the scenes in terms of data analysis and report writing. The expectations of time taken are standardised relative to industry benchmarks.

There may be a slight variation in the total cost of your assessment relative to the hourly rate charged by the clinician.

Please note that assessment services are not covered by the Better Access to Mental Health Scheme and as such no rebate is available. 

• Adult ADHD diagnostic assessments –  $1700
• Adult ASD diagnostic assessment –   $2200
• Adult ADHD & ASD combined diagnostic assessment –  $2700

A non-refundable deposit of $440 is required before your assessment is confirmed.
Please note we only offer assessments for adults over 25. Additional costs may apply depending on your circumstance

Our adult ASD assessments are offered in a modular format relative to your desired outcome (i.e confirmation of self identification, or application for formal benefits or disability support services).

This allows us to keep the costs relative to your circumstances.

The Better Access Scheme funded by the Australian Government provides a number of rebates for some of the services we provide.

Mental health social work

This service requires a valid referral from your GP, otherwise you will be out of pocket the full fee for your services. Please ensure your GP includes the professional title ”Mental Health Social Worker” in their referral letter provided to us after completion of a MHTP (mental health treatment plan).

Therapeutic ADHD Coaching & other coaching services

Please note that coaching services are not generally eligible for a rebate through private health funds and are not covered by Medicare.

 *Private health funds

Contact your provider who will update you on your eligibility for a rebate for our services.

Please note we cannot take responsibility for the assumption that a particular service will be covered by your health fund, and it is your responsibility to clarify this directly with your fund. Not all funds operate by the same guidelines for professional inclusions in the cover provided.

Report writing

Professional report writing & support letters are billed at the same rate as the clinician’s sessional time, in 15 minute increments.

If you require lengthy review of content/ correspondence via email or phone calls in between sessions the time required will also be billed out at their sessional rate.

Our consulting services are provided relative to the nature of the service to be provided. Please get in touch with reception to ensure about your organisation’s needs and to discuss a quote for training, leadership development & coaching for organisations, writing engagement, public speaking or conference appearances.

This is facilitated through our Stripe secured portal. There will be a small service fee incurred, however this option negates the need to regularly issue invoices to ongoing clients, and also relieves the stress associated with keeping track of unpaid invoices for our clients.

Assessments and ad hoc appointments will be invoiced on a per appointment basis, the day before the service is to be provided.